In this challenging year 2008; places are limited because of only 1 Easter week (4day) and 2 summer week's availability must be based on the first come and first paying the deposit, so don't delay. We will help you select the extras and discuss with you the options for the mid-week activity evening, the overnight camp (over 8's only) and the BBQ and Disco evening. Early bookings do get the best offers as well as the dates and holiday of your choice.

Offers: The first 50 bookings, in any one of the weeks, will receive a combined discount for booking 2 of three extras e.g. activity evening and camp or activity evening and disco. Also anyone booking an Easter and a Summer week will receive a £10 discount on the second holiday break.

Once we receive your Booking Form and deposit we will send you a letter of confirmation together with an invoice for the balance of payment which is due for settlement for the summer weeks by 30th May 2006. However the Easter week needs to paid for in full by the 28th February 2006

After your final balance has been paid we will send you an Information Pack which will have all the joining information both for the Parents and the child, which will provide you with schedules and further information that you need prior to a holiday camp opening.

A full medical and emergency contact form for each child will be included in this pack and must be completed and posted back to the Principal prior to the first week so that preparations can be taken and responsibilities allocated prior to the holiday camp on the first day.

Any pre-ordered holiday kit will be issued at camp unless you would like to collect by arrangement only.

For any children with special requirements, parents are asked to contact the Commercial Team to discuss individual requests. (Telephone 0845 603 2969)

Your holiday will be confirmed after we receive your booking form and/or the appropriate deposit payment of the deposit is regarded as your acceptance of the booking conditions and is nonrefundable, other than outlined in the in these Parents Guide .

Cancellation of the booking or any part of the holiday must be notified to us in writing. Until written confirmation is received we will continue to hold your holiday booking. All cancellations will be acknowledged.

Cancellations will incur the following charges on the total booking value:

Cancellations may be reclaimed through your independent Insurance, but at going to press AAHLtd does not offer a Customer Holiday Protection Plan; if cancellation is due to illness an appropriate refund may be given subject to the illness being medically certified..

The responsibility for the details of the bookings and payments sits with the person making the initial booking. Copies of any booking confirmation or duplicate paperwork will incur an administration charge of £10.00 per item requested. Any bounced cheque or an account left unsettled after the balance due date will automatically incur a £25.00 charge. All outstanding balances on accounts must be fully paid before we can accept a child at camp.

Please note, we reserve the right to levy an administration charge of £15 in respect of any changes made to booking details after the initial booking has been confirmed. Changes to the holiday start date will automatically incur an administration charge if the changes are made after the full balance has been paid. Bookings which include Extras can only be transferred if availability remains on both the date you are changing from and the new date you have chosen. No refunds will be available if any of these elements are cancelled.

All children's personal property is their own responsibility unless loss or damage is proven to be due to AAHLtd negligence. They will be allocated a numbered peg in the changing room which will be monitored during the times children attend the area and secured, as much as possible, at other times. However, if anything is missing when your son or daughter leaves Camp, please let the Admin Office know about it right away as there may still be time to find it before Camp closes down at the end of the season.

Expensive and treasured items such as jewellery, CD players, Walkmans, personal video games, mobile phones, designer clothes/shoes/trainers, etc., should not be brought to camp as they are often unnecessary and inappropriate on an adventure activity holiday and are not covered on our insurance cover.

All children must have a proficiency statement from parents or guardians to say that their children can swim 25 meters should the need be required. If this proficiency level has not been attained the child will not participate in main water activities despite the fact that there will be lifeguards and team leaders with them at all times.

We reserve the right to exclude or refuse any person at any time, prior to and during a holiday if, in our opinion, that person is incompatible with the general well-being of the camp. Children must be collected within 4 hours of Parent/guardian being notified of the exclusion. Any additional costs involved, including transportation home, will be at the parent's expense, & no refund of the holiday cost will be made.

In the unlikely event that a child experiences a problem or difficulty while at camp, the matter should be reported immediately to:

1. The Company Principal who has the authority and direct knowledge to deal with most queries.

2. If he or she fails to resolve the difficulty to your satisfaction, then write to us at our Head Office within 10 days of your child leaving camp. We will only compensate complaints that can be substantiated following investigation and providing both these conditions are met.

We accept responsibility for personal injury and for loss and damage generally, but only if caused by the proven negligence of the company or its employees. We do not accept responsibility for events which are outside of our direct control. These include (but not exclusively) force majeure events such as strikes, bad weather, war, etc. and injury, loss or damage that may occur while we are using third parties or subcontractors.

The copyright of all photography appearing in our brochures belongs to Action Adventure Holidays Ltd. No reproduction may be made without prior permission from the company. Please inform the Head Office if you do not want your child's photograph taken. It may be used in future brochures.

This website is the responsibility of Action Adventure Holidays Ltd. The details in this website are published in good faith as of January 2006. They are not issued on behalf of the school at which the camp takes place.